Shipping policy

At Oudism, every order is prepared with care and shipped securely to ensure it reaches you in perfect condition. Because our products are rare and irreplaceable, our delivery and returns process is designed to protect both our customers and the integrity of every item.

 

Delivery

 

Processing & Dispatch

Each order is curated and prepared within up to 1 week. Once dispatched, you will receive a tracking email so you can follow your order’s journey.

 

Worldwide Express Shipping

- Flat-rate: USD $29, wherever you are.

- Typical transit times (after dispatch):

• Asia & Oceania: 2–4 business days
  North America, Europe, Middle East: 4–7 business days
  
  

Signature on Delivery

To protect your order, a signature is required upon delivery. This ensures your oud is placed safely into the right hands.

Duties & Taxes

International orders may be subject to local customs duties or import taxes, payable by the recipient. Our express courier partners handle customs clearance to ensure smooth arrival.

Where We Ship

We deliver to most regions worldwide. If your location is not available at checkout, please contact us at support@oudism.com and our concierge team will assist.

 

Lost or Delayed Orders

If your order has not arrived within the expected timeframe, please contact us at support@oudism.com. Our team will coordinate directly with our courier partners to resolve the issue swiftly